TERMS LAST UPDATED: 15/04/2022
These terms and conditions outline the rules and regulations for the use of VNP DIGITAL Ltd.'s Website.
VNP DIGITAL Ltd. is located at: United Kingdom
1.1 "Agreement" means any agreement to which these terms & conditions are incorporated. 1.2 "VNP DIGITAL" means VNP DIGITAL Ltd. (company number 14236645), registered office at 128 City Road, EC1V 2NX, London , United Kingdom. 1.3 "Package" means a collection of Services. 1.4 "Prices" means the Prices for the Services set out in order form or as otherwise notified to you. 1.5 "Services" means the Services to be provided by VNP DIGITAL. 1.6 "You/Your" means the person or company who purchases Services from VNP DIGITAL
By accessing the website at https://vnpdigital.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law. The following terms constitute an agreement between you and VNP DIGITAL LIMITED. These Terms of Service govern your use of the services provided by VNP DIGITAL Limited (the “Services”).
BY USING THE SERVICES YOU SIGNIFY THAT YOU AGREE TO THESE TERMS OF SERVICE, including that you agree to transact with us electronically, that you consent to the information practices disclosed in our AUP.. Please note that we offer the Services "AS IS" and without warranties. These Terms of Service govern your relationship with us and our suppliers. We may change these Terms of Service at any time, as we deem appropriate. If we make changes that we believe will have a material impact on your use of the Services, we will let you know by sending you an email if we have a current email address for you, and by noting on our website that these Terms of Service has been updated. If you disagree with the changes to these Terms of Service, discontinue your use of the Services. Your ongoing use of any Services after the changes take effect signifies your agreement to the new terms. We encourage you to review these Terms of Service regularly.
Permission is granted to temporarily download one copy of the materials (information or software) on VNP DIGITAL's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on VNP DIGITAL's website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by VNP DIGITAL at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format. If we see abuse of our site or services from a certain IP or User, we may take appropriate steps to ban the IP.
The materials on VNP DIGITAL's website are provided on an 'as is' basis. VNP DIGITAL makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, VNP DIGITAL does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
In no event shall VNP DIGITAL or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on VNP DIGITAL's website, even if VNP DIGITAL or a VNP DIGITAL authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
We are NOT liable for data loss, you are expected to backup your data.
The materials appearing on VNP DIGITAL's website could include technical, typographical, or photographic errors. VNP DIGITAL does not warrant that any of the materials on its website are accurate, complete or current. VNP DIGITAL may make changes to the materials contained on its website at any time without notice. However VNP DIGITAL does not make any commitment to update the materials.
VNP DIGITAL has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by VNP DIGITAL of the site. Use of any such linked website is at the user's own risk.
VNP DIGITAL may revise these terms of service for its website at any time with 14 days notice in advance through notification by email. By using this website you are agreeing to be bound by the then current version of these terms of service.
These terms and conditions are governed by and construed in accordance with the laws of the United Kindom and the state of New South Wales, Australia and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
When signing up for an account with us, all information must be correct and up to date. Your order will be declined if using a VPN or incorrect information. VNP DIGITAL reserves the right to decline any order at our discretion. You may NOT signup using any free domain (.ml, .tk, .cf, .ga) due to increased abuse. We reserve the right to block orders from the People's Republic of China, Iran, Syria, Iraq, Afghanistan, Crimea, Russia due to legal regulations.
At our discretion, you may be required to provide government identification to prove your identity. Your identification documents will not be shared to other parties and is secure with us.
We may forward your client information to our other vendors for orders, such as for Domain Registrations, fraud checks, we provide the Registrar and Registry your WHOIS information including your Full Name, Address, Phone Number and more.
Your financial information such as credit card details are only provided to payment gateways including but not limited to Stripe, PayPal.
It is expected of users to take proactive measures to maintain the security of their accounts.
We understand accounts can be hacked, but if this happens multiple times, action will need to be taken as you are responsible for the security of your accounts.
Some services need manual activation. It can take up to 24 hours to activate the service.
Examples of unacceptable material on all Shared and Reseller servers and hosting include but are not limited to:
Public Proxies/Anonymizers/VPNs (Private use is allowed)
Pirated Software/Warez and Linking to Pirated Software Image/File hosting without prior authorization from us
AutoSurf/PTC/PTS/PPC sites
IP Scanners/Port Scanners
Bruteforce Programs/Scripts/Applications Mail Bombers/Spam Scripts
Banner-Ad services (commercial banner ad rotation)
File Dump/Mirror Scripts
Commercial Audio Streaming (more than one or two streams)
Escrow/Bank Debentures
High-Yield Interest Programs (HYIP) or Related Sites Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
Sale of any controlled substance without prior proof of appropriate permit(s)
Prime Banks Programs
Gambling/Casino Sites
Any content causing or encouraging potential harm to minors Pornographic Content of any kind without authorization from us (including linking to the content)
Hacker focused sites/archives/programs Sites promoting or endorsing illegal activities
Sites promoting or endorsing terrorism Forums and/or websites that distribute or link to warez/pirated/illegal content
Bank Debentures/Bank Debenture
Trading Programs
Fraudulent Sites
Bulk Email Scripts
Broadcast or Streaming of Live Sporting Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF, etc)
IRC Servers/Scripts/Bots (Ask for approval first)
Pirated Software/Nulled Scripts/Warez Mail Bombers/spam Scripts
Escrow Investment Sites
Scamming websites
Sale of any controlled substance without prior proof of appropriate permit(s)
Prime Banks Programs
Lottery/Gambling Sites
Forums and/or websites that distribute or link to warez/pirated/illegal content
Fraudulent Sites Public Mirror Sites (Ask for approval first)
Any peer-to-peer activies including torrenting Web indexers/spiders
Free hosting/databases/emails, any content that is illegal in the jurisdiction of the server location. This may include, but not limited to content that may violate the Digital Millennium Copyright Act (DMCA) if the server is located in the United States.
If you are found have material as listed above on your service, it may be terminated without a refund and you may be banned from ordering future services. Severe violations may be forwarded to appropriate authorities if necessary. We have a zero-tolerance spam policy and if your account is found to be sending spam content, your account may be terminated without refund.
Again, we understand if it is not a severe violation, we may provide a warning at the disrection of us.
Please note, services above may be provided if authorisation provided from us, providing an appropriate use case.
Our "Free Speech Hosting" still does not permit promoting any illegal activites including, but not limited to terrorism and scamming, hacking/DDoS'ing, Any content causing or encouraging potential harm to minors Pornographic Content of any kind without authorization from us (including linking to the content).
Fair Use: Our shared hosting plans may be 'unlimited' or 'unmetered'. As shared hosting is used by other users, services that may disturb other 'tenants' on the network may be suspended or metered by us. Services such as large backups, file hosting, sub-reselling, chat applications and exploitable web scripts may be restricted if found to be a significant disruption to other users. If you host content that causes heavy system load, or is metered by us, we recommend you to purchase a dedicated server or VPS plan. We reserve the right to determine what is acceptable and is not acceptable as fair-use on a case by case basis. We also reserve the right to suspend, terminate or meter a website or processes that are against our Fair Use terms.
Bandwidth is unmetered, it may be manually metered to 10Mbit/sec on notification at our discretion.
Server slots may be unlimited, but the amount of players the server can physically process will be different depending on the specs of your plan.
DDoS Protection is included (unless specified).
We can't provide direct support for the operation of your server.
By using our International SMS service, you agree to the following terms:
If the user is found to have violated these terms, the SMS service will be blocked, and we may send relevant reports to authorities if needed, and there is no eligibility for a refund.
Billing and Taxes We use Stripe for our payment gateway and all fees in the cart include final taxes. Using a VPN or proxy to sign up or avoid taxes and extra fees can lead to account suspension. We reserve the right to ask for photo or government identification at VNP DIGITAL's discretion when signing up or purchasing a product. We use a fraud checking service through our payment gateway in our system, and if it comes back negative, we may deny service or ask for valid identification. The ID will not be stored. If an account is found to have false client information, the account will be suspended. VNP DIGITAL reserves the right to suspend, cancel or refuse delivery of the Service to any Customer in the event that, the Customer materially breaches the Terms and Conditions; provides false or inaccurate information; refuses to show identification if requested.
VNP DIGITAL provides hardware support related to each direct client’s service functioning. VNP DIGITAL does not offer software support of any kind unless specified. VNP DIGITAL does not provide software support/troubleshooting for the software items chosen from the order form.
VNP DIGITAL only ensures the correct default installation of any software item chosen from the order form, and in no way assumes liability for the configuration of any of the installed software. VNP DIGITAL is not responsible for any downtime associated with the incorrect configuration of operating any software, whether installed by VNP DIGITAL or the client.
VNP DIGITAL may provide enhanced software support (including kernel configuration) for an additional fee. Please contact sales or support for premium support pricing.
VNP DIGITAL does not provide any type of support to the clients of our clients (third party clients).
VNP DIGITAL may only provide support directly to clients of VNP DIGITAL.
Please note some servies may have email sending blocked by default, such as on select VPS services. To unban emailing, you will need to provide us with your use case and type of emails sent. This is to avoid spam complaints.
VNP DIGITAL does not allow bulk mailing of any kind from its network including SPAM. You may not allow others to use your account to violate the terms of these Terms of Service. If VNP DIGITAL receives a spam complaint or otherwise becomes aware of bulk mailing from its networks, it will identify the server the spam was initially sent from (via IP), create a comprehensive list of the spam complaints associated with the server in question (if relevant), and issue an Abuse Notification to the client whose account(s) are associated with such complaints. An instance of a spam complaint includes, but is not limited to:
ANY promotional/marketing/advertisment/unsolicited mail (unless the recipient has specifically subscribed), ANY SPAM mail (determined by VNP DIGITAL), bulk mailing of commercial advertising, charity requests, petitions for signatures; Forging, altering or removing electronic mail headers – any domain sending stealth spam will be terminated without warning and without refund.). Each abuse notification will have a $50 USD penalty fee to restore the service, with no refund possible. The third Abuse Notification will terminate all Services to the account and/or client in violation of these Terms of Service, as well as assess a fine of $50 USD. Refunds will not be provided. VNP DIGITAL reserves the right to refuse Services to any client whose account(s) have been fined or terminated for bulk mailing. If an IP range or IP address has been black-listed as a result of a spam complaint, VNP DIGITAL may issue a fine of $80 USD and reserves the right to immediately terminate the service, at the sole discretion of VNP DIGITAL. VNP DIGITAL will be the sole arbiter as to what constitutes a violation of this provision. If a client wishes to dispute any spam complaints, or any fine assessed in connection with any such complaints, the client must provide VNP DIGITAL with full logs as well as any additional information requested by VNP DIGITAL within 48 hours of the initial Abuse Notification. Failure by a client to dispute, or to provide any required information within such 48 hour time period, will be deemed acceptance of the notification and all assessed fines associated with it.
Unmetered Storage & Bandwidth Usage
Clients agree to pay any and all bandwidth overage charges accrued on their account from the previous billing cycle. VNP DIGITAL is not responsible for spikes in bandwidth that are caused on a client’s service for any reason. Client assumes liability for all bandwidth to and from their services. Clients also assume all responsibility for any downtime.
Note: CGI chat scripts are also not allowed and are considered and abuse of unlimited bandwidth. Any cgi scripts that consume large amounts of CPU usage or memory are also not allowed. The user will be asked to remove any script that abuses system resources.
Any attempts to undermine or cause harm to a server is strictly prohibited and subject to termination on the spot with no warnings.
Bandwidth is provided on a fair-use basis, and if a large amount of bandwidth is being used constantly, we may shape your service. This is at the discretion of VNP DIGITAL.
Faliure to abide to the Terms and Conditions/AUP will void the client's right to a refund.
Suspensions: In the event a service is suspended, it will be subject to termination seven (7) days from the time of suspension. VNP DIGITAL assumes no liability for the integrity of the data stored on a suspended server.
Cancellations: VNP DIGITAL requires a five (5) day notice of cancellation prior to the billing renewal date for the upcoming billing cycle, submitted via support ticket, email or phone. A five (5) day notice before the upcoming billing date is also required for any downgrades. All client data will be destroyed immediately after the cancellation date.
Fraud: In the event fraud is discovered the fraudulent account, and all related accounts, are subject to immediate suspension or termination at the sole discretion of VNP DIGITAL. All information available to VNP DIGITAL about the fraudulent account/service shall be submitted to both local authorities, as well any financial institutions involved. All fraudulent orders are investigated, and all fraudulent clients will be prosecuted to the fullest extent of the law, whether within the United States, or abroad.
You agree that we are not to be held liable from acts beyond our reasonable control such as acts of God, strike, work stoppages, governmental regulation, natural disasters or political events. Full Agreement
Your affirmative act of using the Services constitutes your electronic signature to these Terms of Service and your consent to enter into agreements with us electronically. You also agree that we may send to you in electronic form any privacy or other notices, disclosures, reports, documents, communications or other records regarding the Services (collectively, “Notices”). We can send you electronic Notices to the e-mail address that you provided to us during registration. The delivery of any Notice from us is effective when sent by us, regardless of whether you read the Notice when you receive it or whether you actually receive the delivery. You can withdraw your consent to receive Notices electronically by canceling or discontinuing your use of the applicable Services. In order to receive Notices electronically, you must have a personal computer with a modem connected to a communications source (telephone, wireless or broadband), and a Windows-based or a Macintosh- based operating system with an Internet browser. You will need a printer attached to your personal computer to print any Notices. You can retrieve an electronic copy and a printable version of this contract by clicking on the “Terms of Service” link on any web page that hosts any of the Services. All contracts completed electronically will be deemed for all legal purposes to be in writing and legally enforceable as a signed writing.
This contract and any supplemental terms, policies, rules and guidelines posted on our website constitute the entire agreement between you and us and supersede all previous or contemporaneous written or oral agreements. If any part of these Terms of Service is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.
PRIVACY POLICY
Last updated January 01, 2020
Thank you for choosing to be part of our community at VNP DIGITAL LIMITED (abbreviated as VNP DIGITAL LTD.) (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@vnpdigital.com.
When you visit our website vnpdigital.com, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.
This privacy policy applies to all information collected through our website (such as vnpdigital.com, vnpdigital.co.uk), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Services").
Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
TABLE OF CONTENTS
WHAT INFORMATION DO WE COLLECT?
HOW DO WE USE YOUR INFORMATION?
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
DATA BREACH
CONTROLS FOR DO-NOT-TRACK FEATURES
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS POLICY?
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when registering at the Services expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect can include the following:
Publicly Available Personal Information. We collect first name, maiden name, last name, and nickname; ID; current and former address; phone numbers; email addresses; business email; business phone number; and other similar data.
Personal Information Provided by You. We collect passwords; financial information (credit card number, purchase history, invoices); and other similar data.
Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by PayPal and Stripe. You may find their privacy policy link(s) here: https://www.paypal.com/webapps/mpp/ua/privacy-full and https://www.stripe.com/privacy.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. Most of our cookies are for essential services such as logging in to your account etc.
Online Identifiers. We collect devices; tools and protocols, such as IP (Internet Protocol) addresses; cookie identifiers, or others such as the ones used for analytics and marketing; and other similar data.
HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
Below are some definitions that will help you understand the roles and responsibilities of VNP DIGITAL LIMITED:
“data controller” means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be used.
“data processor”, in relation to personal information, means any person (other than an employee of the data controller) who processes the data on behalf of the data controller.
If you provide the data and the instructions, then you are the data controller and VNP DIGITAL LIMITED is the data processor.
If we determine the purposes for which we collect and use your personal information, then we are the Controller.
We use the information we collect or receive:
To facilitate account creation and logon process. If you choose to link your account with us to a third party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).
To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
To enforce our terms, conditions and policies for Business Purposes, Legal Reasons and Contractual.
To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
To deliver services to the user. We may use your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share data based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Third-Party Advertisers. We do not use third-party advertising companies to serve ads.
Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in Australia. If you are accessing our Services from outside Australia, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see "WILL YOUR INFORMATION BE SHARED WITH ANYONE?" above), in United States, Canada, United Kingdom, and other countries.
If you are a resident in the European Economic Area, then these countries may not have data protection or other laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.
EU-U.S. Privacy Shield Framework:
In particular Company complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States and has certified its compliance with it. As such, Company is committed to subjecting all personal information received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List.
Company is responsible for the processing of personal information it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf.
With respect to personal information received or transferred pursuant to the Privacy Shield Framework, Company is subject to the regulatory enforcement powers of the U.S. FTC. In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We generally delete inactive accounts, that have not logged in or ordered services in the last 2 (two) years unless required by law.
HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.
DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at dpo@vnpdigital.com.
WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you have questions or comments about your privacy rights, you may email us at privacy_officer@vnpdigital.com.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
■ Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt-out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may:
■ Note your preferences when you register an account with the site.
■ Access your account settings and update preferences.
■ Contact us using the contact information provided.
DATA BREACH
A privacy breach occurs when there is unauthorized access to or collection, use, disclosure or disposal of personal information. You will be notified about data breaches when VNP DIGITAL LIMITED believes you are likely to be at risk or serious harm. For example, a data breach may be likely to result in serious financial harm or harm to your mental or physical well-being. In the event that VNP DIGITAL LIMITED becomes aware of a security breach which has resulted or may result in unauthorized access, use or disclosure of personal information VNP DIGITAL LIMITED will promptly investigate the matter and notify the applicable Supervisory Authority not later than 72 hours after having become aware of it, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons.
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from our systems.
DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO), by email at dpo@vnpdigital.com, or by post to: VNP DIGITAL LIMITED Data Protection Officer, 27 Old Gloucester Street, London WC1N 3AX, United Kingdom
If you are a resident in the European Economic Area, the "data controller" of your personal information is VNP DIGITAL LIMITED. VNP DIGITAL LIMITED has appointed EU Privacy Officer to be its representative in the EEA. You can contact them directly regarding the processing of your information by VNP DIGITAL LIMITED, by email at eu@vnpdigital.com, or by post to: VNP DIGITAL Ltd., 27 Old Gloucester Street London WC1N 3AX United Kingdom
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please visit: vnpdigital.co.uk. We will respond to your request within 30 days.